Anonymous
map-marker Dalton, Georgia

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Anonymous
map-marker Rio De Janeiro, Rio De Janeiro

Run! It’s a scam!

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They advertise a course that will enable you to read and understand Hebrew by using the Torah! Blatant lie!

Poor skilled teacher and poor practices only confirm it is a scam! There is no physical address in the country. They say it is in Israel only. The ad includes a support of the Ministry of Education and Ministry of Foreign Relations of Israel!

A ring of scammers! I threatened them by saying I have notified the Embassy of Israel and FBI. Theyve apologised and offered a free course. I dont trust them!

Communications are by email and they always mention the fact that they have failed to contact by phone. I have recorded all the conversations and send as attachment in one of my emails. They never mentioned it.

On a phone call, I insisted on the analysis of the conversation recorded that was a proof of dishonest practice. The lady tried to change subject so I accused them of scammers!

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Kimberly E Oge

DO NOT DO BUSINESS WITH THEM

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They charged my card without my authorization and they are a scam and a fraud. They don’t explain they have cancellation fees. I didn’t sign anything agreeing to this at all

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Reason of review:
Problems with payment
Anonymous
map-marker Richfield, Minnesota

Impossible customer service

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Can't drop class, if payment doesn't immediately go through they email and call until you pay.

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Anonymous

AMAZING EXPERIENCE

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I started studying with them 4 years ago. Now I am doing Ulpan 4 and my hebrew is improving day by day.

I enjoy my teacher, classmates and all the people that work at their institute.If you have any inconvenience people there are very helpful. Once I had some financial problems and they managed to help me very well with my problem. Now my target is to begin studying biblical hebrew but first I need to finish all the Ulpan levels. I won't stop studying until I finish all the 8 levels!!!

They also have aramaic and greek courses, the y have offered to me but I don't have time to do them at the moment. The only negative thing is that sometimes they want you to do all the courses but you don't have time or the money. But I make them understand I will do all the ones I am interested at a certain time. My teacher Rochalle is a very good one and I could build a good relationship with her, I wish I could go to Israel and visit her someday.

I know I will! I recomend everyone to sign up for the couses. They are very flexible and you have the recordings for you if you miss any class.

There's a forum were I participate every week and practise lessons with other teachers. Hardly recommended!!!!

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Pros:
  • Loved it
Reason of review:
BEST ACADEMY EVER
1 comment
Guest

Kidding! You are not serious!

I bet it is a member of this ring of scammers in Montevideo!

That is said to be the “Operations Center” for ETeacher in South America! LOL

Anonymous

Online Education Review

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Resolved. Gave me more than i expected. Went above and beyond to make it right.

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Geraldine Ukp
map-marker Seattle, Washington

ETEACHER Hebrew

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HORRIBLE CUSTOMER SERVICE< OVERCHARGES

I have tied twice to use this program.

The first time they offered a demo session. My wife and I attended via their software. This was Go To Meeting. The instructor showed up very late, she had no idea how to use the software platform to interact with the students, and the class was obviously inappropriate for us. We noted that none f the other students were participating either,

We notified eTEACHER that we would not be taking the course. Now I find they charged us for the DEMO (over $100) never cancelled our fee and despite several efforts to reach consumer relations there appears to be nine. I am sent to "Accounting: which says it will do nothing.

SO, about a year later tried again, The agent was excellent and we decided to do it. UNTIL it came time to sign up and the issue of the previous false charge showed up.

Now, I went to the web and see that this is a common issue. I am distrustful and do not know what t do.
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Loss:
$150
Cons:
  • Horrible customer service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Bernadette Z
map-marker Burgessville, Ontario

ETeacher is a Scam.

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This is just an outright scheme to rob you. You will find numerous complaints all saying the same thing. They high-pressure you with sweet talk and fail to give you the legal disclosures. But once they have your credit card number, you're out of luck. They will rob you and rob you until you cancel your credit card.

Short answer: this is a scam and Israel should put a stop to these thieves. These scam artists give Israel a bad name and they also claim they are sanctioned by Israel's Ministry of Education and the Hebrew University. If so, then they're all party to this scam.

Stay away. Save yourself from hours and weeks of misery and stolen money.

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Loss:
$2000
Pros:
  • Bait is sweet but soon find it is a trap
Cons:
  • All they want is your credit card number
Reason of review:
Deceit and theft

Preferred solution: Protect others from becoming victims

Jaycen Ybm
map-marker Perth, Western Australia

$2000 and no classes!

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I am still waiting for a reply to the numerous emails I have sent requesting an explanation on how they take over $2000 from us, then cancel our contract AND charge us a cancellation fee, just because we were unable to attend any of the class times they offered us. They even offered us a class at midnight!

I was very happy with eTeacher Hebrew and the service offered whilst we studied last year, however, with the lack of communication and rudeness (one representative hung up midway through a phone call) we have encountered since things became a little more complicated, I would not recommend this organisation.

Ultimately, they are driven by money! Their sales staff are bullies and their customer service is non-existent!

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Loss:
$2000
Pros:
  • Original teacher
Cons:
  • Pushy sales staff and non-existent customer service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous
map-marker Pompano Beach, Florida

Eteacher Hebrew - Course Review from Pompano Beach, Florida

Charged my card after repeated attempts to opt out of the class. I had to close my credit card account and file fraud charges.

Please do not do business with this company. They think they can teach you to read the Bible, yet their ethics are less than biblical.

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Reason of review:
Pricing issue
1 comment
Guest

This is just bait to lure you into the trap of giving them your credit card number. Then it's like trying to get out of a sticky spider's web.

They never let go unless your credit card company will fight for you to get refunds and to reverse the theft of unauthorized charged. Worst part is they're do not teach what they claim.

They do not teach legitimate biblical Hebrew. They're teaching a dumbed-down version of the fabricated Modern Hebrew which is greatly influenced by German and French so that it would be easier to learn than the real language - assuming they ever knew the real language.

Anonymous
map-marker North Hollywood, California

Eteacher Hebrew - Ulpan Course Review from North Hollywood, California

I enroll in the hebrew class with them. I did ulpan 2 and ulpan 3 with no problems, I loved my teacher and I really learned a lot with this program. However, in spite of being a good customer already, they decided to give me hard time and to mess up with me. To explain you the problem, basically, They called me in july to know if I wanted to continue to ulpan 4 which I answered YES but not before december and I want to continue with Etti and no other teacher. Therefore we closed it and I bought the ulpan 4 and they told me they gonna contact me to choose the schedule.

They tried to contact me over the phone in november to book me for a class in november but they couldn't because I was in israel that month so my phone line in USA was frozen. THey say that they also emailed me but I never received any of those emails. At the end, they enroll me in a class in november without my consent which is not a class with my teacher either.

They called me in february to ask me what is going on, I didn't attend any of the classes since my ulpan started but obviously I wasn't aware of it which I stated.

After several calls and arguments with them, they dont want to put me on another ulpan 4 unless I pay again for it.

I didn't even ask to be refunded, I just want to take my classes but it seems hard. They are going around the problem, saying that they did whatever they needed to do in order to reach me but they couldn't. bul... They are just trying to get away with it like that. That s the israeli way. They dont even want to give you the name of the supervisor, not willing to do anything.

I was so pleased with those classes but honestly Im so disappointed of them and how they handle this kind of things. I could continue with them until the last ulpan which means 3 other more courses but they blew it up.

Bottom line, Stay away from them.

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Reason of review:
Poor customer service
Anonymous
map-marker Chambersburg, Pennsylvania

Grammar flakey, no refund

Decided class teaching style not good for me. Told by robotic type representative they would continue to collect payments to 90 percent.

That was withdrawal fee! No compassion-robotic response. Not informed of terms at sign up. Not informed of start of first class.

Money grabbers, nasty if you won't comply with financial. Avoid them. Be sure to read reviews not on their website. This was not first experience with company, but first refund request.

Not sure what will happen if I request to change to a different course.

I have been charged a fee when instructor suggested I change course. Some instructors are like getting tech support from Pakistan or India, as some do-can't understand them.

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Loss:
$900
Reason of review:
Poor customer service

Preferred solution: Full refund

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